Terms & Conditions
Welcome to WeBring Bangladesh! By using our website and placing orders, you agree to follow these Terms & Conditions. These guidelines are designed to ensure a smooth, honest, and secure shopping experience for all our valued customers across Bangladesh.
1. Our Service
WeBring Bangladesh is an online store dedicated to bringing you 100% authentic, USA-branded makeup and skincare products. Our aim is to make high-quality international beauty items accessible to customers all across Bangladesh. Every product listed on our platform is carefully selected and imported directly from trusted sources abroad to ensure originality and quality. We are committed to serving you with genuine products and excellent customer care.
2. Product Guarantee
All products sold on WeBring Bangladesh are original and sourced from reliable suppliers. We do not deal in counterfeit, replica, or unauthorized items. The products you receive may sometimes come with updated packaging depending on the brand's current design, but we ensure that the product itself is genuine. If, by any chance, you receive an incorrect, damaged, or expired item, you must contact us within 24 hours of delivery. We’ll do our best to resolve the issue quickly and fairly.
3. Orders & Payments
Placing an order on our website is simple and secure. We offer several payment options to suit your convenience — including Cash on Delivery (COD), bKash, Nagad, Rocket, and online card payments through secure gateways like SSLCommerz. Once an order is placed, you will receive a confirmation via SMS or email. In rare cases where there is a pricing error or any suspicious activity related to the order, we reserve the right to cancel or pause the order for verification. Your safety and the integrity of our platform are our top priorities.
4. Delivery
We offer nationwide delivery across Bangladesh through reliable courier partners such as RedX, Pathao, Steadfast, and others. Orders are typically delivered within 2 to 5 working days, depending on your location. Delivery charges may vary based on your area and the courier’s rates. Once your order is dispatched, you will receive tracking information so you can monitor its journey. Please ensure your contact details and delivery address are correct to avoid any delays.
5. Returns & Refunds
Due to the hygienic and sensitive nature of beauty and skincare products, we have a strict return policy. We do not accept returns for used or opened items. However, if a product is delivered to you in damaged condition, is incorrect, or expired, please report the issue to us within 24 hours of receiving the parcel. Once verified, we will either replace the product or issue a refund. Approved refunds are processed via bKash or bank transfer within 7 working days. We always strive to resolve complaints fairly and promptly.
6. Account & Responsibility
When you create an account on WeBring Bangladesh, you are responsible for keeping your login credentials safe and for providing accurate information — including your name, phone number, and address. Misuse of the website, including placing fake orders, using incorrect information, or engaging in any illegal activity, may result in your account being suspended or blocked. We maintain the right to protect our platform and its users from any harmful behavior.
7. Offers & Discounts
From time to time, we may offer promotional codes, discounts, or limited-time offers. These may apply to specific products or may have usage limits and expiry dates. We ask customers to use promo codes fairly — misuse, duplication, or tampering with coupon codes may lead to order cancellation. WeBring Bangladesh reserves the right to change or remove any offer at any time without prior notice.
8. Limitations
While we strive to provide accurate product descriptions and safe experiences, WeBring Bangladesh is not liable for any allergic reactions, skin issues, or side effects caused by the use of any product. Everyone’s skin is different, and we recommend doing a patch test before applying any new skincare or makeup. Additionally, we are not responsible for delays caused by courier services or any technical issues that may temporarily affect the website’s functionality.